Privacy Policy
Privacy Policy
- Company Name: Changsha Henghui Chuanglian Technology Co., Ltd.
- Company Email: service@zyvenaro.com
Last Updated: August 13, 2026
At Zyvenaro™, we respect your privacy and are committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, browse our products, or complete a purchase.
By using our website, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that helps us provide a smooth shopping experience, process orders, and improve our services.
Information You Provide Directly
When you interact with Zyvenaro™, we may collect information when you:
• Purchase products from our store
• Create an account
• Subscribe to newsletters or updates
• Contact our customer service team
This information may include:
• Full name
• Email address
• Shipping address
• Billing information
• Phone number
• Payment-related details
Automatically Collected Information
When you browse our website, certain information may be collected automatically through technologies such as cookies and analytics tools.
This may include:
• IP address
• Browser type and device information
• Website interaction activity
• Pages viewed and browsing preferences
2. How We Use Your Information
The information collected by Zyvenaro™ may be used for the following purposes:
Order Processing & Service Fulfillment
We use your information to:
• Process and complete purchases
• Confirm orders
• Arrange shipping
• Provide tracking updates
• Handle customer service requests
Improving Your Experience
We may use collected information to:
• Improve website performance
• Understand customer preferences
• Enhance products and services
• Create a better shopping experience
Communication
With your permission, we may send:
• Product updates
• Store announcements
• Promotional information
• Special offers
You may unsubscribe from marketing communications at any time.
Security Protection
Information may also be used to:
• Detect suspicious activity
• Prevent fraudulent transactions
• Protect website security
3. Data Security & Protection
Protecting your personal information is important to us.
Zyvenaro™ uses reasonable security practices designed to protect customer information from unauthorized access, misuse, or disclosure.
Security measures include:
✔ Secure payment processing technology
✔ Encrypted transmission of sensitive information
✔ Restricted access to personal data
✔ Confidential handling procedures
Payment Information
Zyvenaro™ does not store complete credit or debit card information on our own servers.
Payment details are processed securely through authorized payment providers.
4. Sharing of Information
Zyvenaro™ does not sell or rent your personal information for independent third-party use.
We may share information only with trusted service providers that help us operate our business, including:
• Payment processors
• Shipping and fulfillment partners
• Website service providers
• Customer support platforms
These partners are permitted to use information only to provide necessary services.
5. Advertising & Marketing Technologies
We may work with selected advertising partners that use cookies, pixels, or similar technologies to provide more relevant advertising experiences.
These partners may collect information about your interactions with our website and other websites.
Examples of advertising platforms may include:
Meta Privacy Policy:
https://www.facebook.com/privacy/policy
Google Privacy Policy:
https://policies.google.com/privacy
AppLovin Privacy Policy:
https://legal.applovin.com/privacy
Information collected by these services is handled according to their own privacy policies.
You may manage advertising preferences through platform settings or your browser controls.
6. Cookies Policy
Zyvenaro™ uses cookies and similar technologies to improve website functionality and provide a better shopping experience.
Cookies are small data files stored on your device that help websites remember information about your visit.
We use cookies for:
Essential Cookies
Used for important website functions such as:
• Shopping cart operations
• Checkout processes
• Account access
Analytics Cookies
Used to understand:
• Website performance
• Visitor behavior
• Customer interactions
Marketing Cookies
Used to support:
• Advertising performance
• Personalized marketing experiences
For more information about Shopify cookies, please visit:
https://www.shopify.com/legal/cookies
You may disable cookies through your browser settings. However, some website features may not work correctly if cookies are disabled.
7. Third-Party Websites
Our website may contain links to external websites or services.
These third-party websites operate independently and have their own privacy practices.
Zyvenaro™ is not responsible for the privacy policies, content, or security practices of external websites.
We recommend reviewing their privacy policies before providing personal information.
8. California Privacy Rights (CalOPPA)
In accordance with applicable California privacy requirements:
✔ Customers may browse our website without creating an account
✔ This Privacy Policy is available through a clearly visible website link
✔ Updates to this policy will be posted on this page
✔ Customers may request corrections to their personal information by contacting us
Do Not Track Requests
Where applicable, Zyvenaro™ respects browser privacy preferences and applicable Do Not Track settings.
9. Children’s Privacy
Zyvenaro™ does not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal information through our website, please contact us immediately.
After verification, we will take reasonable steps to remove such information.
10. Data Breach Response
While we take precautions to protect personal information, no online system can guarantee complete security.
In the event of a confirmed data security incident, Zyvenaro™ will take appropriate actions, which may include:
• Investigating the issue
• Taking protective measures
• Notifying affected customers when required by applicable laws
11. Email Communication Compliance
Zyvenaro™ collects email information to:
• Process orders
• Send purchase confirmations
• Provide service updates
With your consent, we may also send promotional communications.
We follow applicable email marketing regulations by:
✔ Providing clear sender information
✔ Avoiding misleading messages
✔ Including unsubscribe options
✔ Respecting opt-out requests
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Company Name:
Changsha Henghui Chuanglian Technology Co., Ltd.
Email:
service@zyvenaro.com
Thank you for trusting Zyvenaro™.
We are committed to protecting your privacy while creating a safe and enjoyable pet lifestyle shopping experience.
